Delivery and shipping information

Walnut Melbourne offers Delivery, Express Delivery and Click & Collect services. 

Walnut Melbourne delivers within Australia and International countries using Australia Post e-Parcel services:

• We aim to dispatch parcels the same or following business day from the time of order. This may vary due to high order volumes on any given day.
• Deliveries to WA can take up to 6-10 business days from order dispatch. 
• We do not offer deliveries on weekends or public holidays.
• Orders placed on a weekend or public holiday will be processed the next business day.
• Business days are Monday through Friday, excluding Victorian Public Holidays.
• Delivery occurs on business days between the hours of 9am- 5pm.
• To minimize delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times.
• All parcels delivered to an address that is not occupied will be left in a safe place out of the weather.
• A valid street number, suburb, postcode & phone number must be included when completing the checkout - orders cannot be processed without this information.
• Walnut Melbourne will not be held responsible for any delays incurred due to missing or incorrect delivery information.

Free standard delivery on all AU orders over $150 *

*Free standard e-Parcel delivery within Australia for all orders over AUD $150.

Delivery cost and times

Australian Standard e-Parcel Delivery

• Australian Standard e-Parcel delivers only within Australia at a flat rate of $10 inc. GST.
• For individual orders over $150 inc. GST we offer free standard e-Parcel delivery.

 *We aim to dispatch parcels the following day from the time of order. This may vary due to high order volumes on any given day.
*Deliveries to WA can take up to 6- 10 business days from order dispatch.

Australian Express e-Parcel Delivery

• Australian Express e-Parcel delivers only within Australia at a flat rate of $15 inc. GST.
• Orders placed before 10am will be dispatched in the same day. We aim to dispatch parcels ordered after 10am, the following business day from the time of order.
• Saturday Delivery for Victoria*

*Deliveries outside of the Australia Post Next Day Network will not be covered by the Next Day Guarantee. 
*Orders placed on a Friday for a Saturday delivery will only be covered for delivery addresses in the same state or a specific Saturday delivery area. 

International Standard e-Parcel Delivery

*We aim to dispatch parcels the following business day from the time of order. This may vary due to high order volumes on any given day.

Please note - customs and import duties vary from country to country, the customer will be responsible for these charges. Walnut Melbourne is not responsible for and will not reimburse any of these charge and duties. If you refuse to accept your parcel your items will be returned back to us. Any charges incurred to us in this return process will be deducted from your refund.

Click & Collect - Melbourne